• $75 Off Prescription Eyeglasses Use Code: GLASSES75 View Detail
  • $30 Off Kids Prescription Eyewear $250+ Use Code: YOUTH30 View Detail
  • $50 off Prescription Lenses on Select Fashion Brands $250+ Use Code: FASHION50 View Detail
  • $30 Off Prescription Safety Eyewear $199+ Use Code: ANSI30 View Detail
  • Buy One Oakley Rx Pair, Get a Second Pair 25% Off Use Code: OAK25 View Detail
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Shipping

Shipping begins once your prescription lenses are done being manufactured.

All SportRx orders include free domestic ground shipping. Ground shipping is via UPS or FedEx and the time in transit is approximately 5 to 7 days.

Overnight shipping is available for $20 and shipping time is 1 business day to most locations. Please note, overnight shipping to rural address (including many awesome snow resorts!) is typically 2 business days. Overnight shipping is not available to PO Box, APO/FPO/DPO, or international addresses. All APO, FPO, and DPO United States military addresses are shipped via USPS. 

International shipping is available to Canada, Austraila, and New Zealand. International orders are shipped via USPS and can take up to two weeks for delivery.

Yes! All orders to APO/FPO/DPO addresses are shipped via USPS Priority Mail.  

How do I format my military address? Military addresses have seven main components: 

  • Recipient name 
  • Type of address: PSC, CMR, UMR, RPO, APO, OMDC, Navy or Coast Guard Ship + Hull Number 
  • Address number 
  • Recipient’s box number 
  • “State” designator: AA, AP, or AE 
  • Post office type: APO, FPO, or DPO – this goes in the “City” field 
  • Zip Code  

For example: 

Milo Rex 
CMR 9999, Box 123 
APO AE 09102-9999 

Contact us if you have any questions while entering your APO/FPO/DPO address and we’ll help you place your order! 

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Returns & Exchanges

Frames and prescription lenses are covered under independent warranties.

Your frame is covered under a manufacturers’ warranty for one year. This warranty covers defects and breakages that shouldn’t happen under normal use. It won’t cover damage due to obvious neglect or abuse, so try to avoid dropping, sitting on, or letting your dog get ahold of your new glasses!

SportRx-brand prescription lenses with one of our anti-reflective coatings or a scratch coating are covered for a one-time lens replacement. Our Scratch Coating and Standard Anti-Reflective have a one-year warranty, and our Premium and Premium with Blue Defense™ Anti-Reflective coatings have a two-year warranty. All direct or authentic brand lenses are covered for two years. The warranty covers surface scratches and defective peeling that can be attributed to normal wear-and-tear, so remember: on your face or in the case!

We stand behind our work, and you're covered by our See Better Guarantee! If you’re not 100% satisfied with your new glasses, we’re here to help. You can contact any of our opticians to help remake the glasses into something that will work better, or return the glasses for a full refund. Your order can be remade or refunded in full within 45 days of receiving your new glasses. We don’t want you to be stuck with anything that doesn’t work, and we want you to love your new eyewear!

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Frames & Lenses

Of course! We love visitors. Feel free to stop by our San Diego Store to check out some shades or engage in a friendly Nerf war! Want to hang out more permanently? Send your resume to careers@sportrx.com to be considered for any open positions!

Each frame page has details with different frame measurements, and an overall size for the frame. Generally speaking, frames with measurements similar to eyeglasses or sunglasses that you currently wear comfortably will fit very similarly.

Confused or unsure? Not to worry! One of our optical ninjas can help you find frames that will fit you based on your current glasses, your PD, and even your hat size and height. Or, consider our Test Ride program to try a few frames before you purchase in prescription!

"Asian Fit" (sometimes called "Global" or "Universal" fit) is largely only a difference in the way a frame or goggle fits on the nose. It is designed to better accommodate flatter nose bridges, higher cheek bones, or a combination of the two. In glasses, it’s often a thicker or more prominent nose pad. In some cases, the whole frame is redesigned, including a larger overall frame width. In goggles, this often means more substantial foam around the nose to prevent gaps between the goggle and the face. Check out our blog on Asian Fit Sunglasses or Asian Fit Goggles for more info!

See all 9 Questions
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Flex Accounts

SportRx is considered an “out-of-network” provider for most vision insurances. Depending on your vision insurance plan, you may be eligible for reimbursement for your SportRx purchase by providing an itemized receipt to your vision insurance company. Visit our insurance page for more details, including contact information and reimbursement claim forms for many of the common vision insurance plans.

You will need to place your order by 11:59PM Pacific time on the last day that you are allowed to use your funds. If you’re using a credit card that has been issued by your FSA, it’s best to speak to one of our opticians to place your order over the phone to ensure that your card is charged before the deadline.

Yes! FSA plans cover eyeglasses and sunglasses with prescription lenses. Many FSA plans also cover Readers. For more information on what is eligible for purchase under your FSA plan, it’s best to contact your FSA or benefits administrator.

We accept FSA cards that have the Visa or Mastercard logo. We can also provide an itemized invoice of your purchase for FSA reimbursement. Some FSAs might need specific details on your itemized invoice to process your reimbursement; if your FSA requires something that might not be noted on your invoice, please contact us and we can help!

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Payment

We accept Visa, Mastercard, American Express and Discover. We also accept PayPal and Amazon Pay.

Once we receive your returned order, it takes us about 1-2 days to process it through our receiving and returns department and issue the refund to your original method of payment. From there, it can take approximately from 3-5 days for the refund to reflect in your account, based on your bank or credit card company.

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Insurance

SportRx is considered an “out-of-network” provider for most vision insurances. Depending on your vision insurance plan, you may be eligible for reimbursement for your SportRx purchase by providing an itemized receipt to your vision insurance company. Visit our insurance page for more details, including contact information and reimbursement claim forms for many of the common vision insurance plans.

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Prescription

Pupillary distance (PD) is the distance between the centers of each eye. Your pupillary distance is an important piece of information when buying prescription glasses. If this measurement is not on current your prescription, just call the last place that performed your eye exam or watch our helpful video here to measure your PD at home.

Yes! We will have your prescription on file from any of your previous purchases. If the prescription is still valid, we can definitely use it for a new purchase. If you made an account with us, you can log in to your account to view past orders and saved prescriptions. You can also contact one of our opticians to verify that a prescription from a previous order is still valid, and to place a new order!

Prescriptions are specific to glasses or contact lenses, so we won’t be able to use your contact lens prescription to make glasses.

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Test Ride

All you will pay for this service is the non-prescription frame(s) price, and we’ll cover the shipping to and from you. Once you’ve had a chance to try all of the frames, you simply return everything to us and we’ll refund your original payment in full. From there, we can help you place your prescription order with the frame you selected!

SportRx’s Test Ride program is our at-home frame try-on program. With a Test Ride, you can choose a selection of frames to “try before you buy.” One of our opticians can help you put together a selection of frames that will be ideal for your prescription and activity needs, in a size that will work for you. We pay for shipping both ways!

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Orders

Shipping begins once your prescription lenses are done being manufactured.

All SportRx orders include free domestic ground shipping. Ground shipping is via UPS or FedEx and the time in transit is approximately 5 to 7 days.

Overnight shipping is available for $20 and shipping time is 1 business day to most locations. Please note, overnight shipping to rural address (including many awesome snow resorts!) is typically 2 business days. Overnight shipping is not available to PO Box, APO/FPO/DPO, or international addresses. All APO, FPO, and DPO United States military addresses are shipped via USPS. 

International shipping is available to Canada, Austraila, and New Zealand. International orders are shipped via USPS and can take up to two weeks for delivery.

SportRx-brand lenses are available for a Priority Production upgrade. With Priority Production, your order will receive front-of-the-line priority at every station in our prescription lab. Standard prescription orders take approximately 2 weeks for manufacturing. Priority Production can bring this turnaround time down to approximately one week.

Trying to get your glasses in time for a race, vacation, or spur-of-the-moment ski trip? Priority Production is the way to go!

Frames and prescription lenses are covered under independent warranties.

Your frame is covered under a manufacturers’ warranty for one year. This warranty covers defects and breakages that shouldn’t happen under normal use. It won’t cover damage due to obvious neglect or abuse, so try to avoid dropping, sitting on, or letting your dog get ahold of your new glasses!

SportRx-brand prescription lenses with one of our anti-reflective coatings or a scratch coating are covered for a one-time lens replacement. Our Scratch Coating and Standard Anti-Reflective have a one-year warranty, and our Premium and Premium with Blue Defense™ Anti-Reflective coatings have a two-year warranty. All direct or authentic brand lenses are covered for two years. The warranty covers surface scratches and defective peeling that can be attributed to normal wear-and-tear, so remember: on your face or in the case!

See all 7 Questions
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Goggles

Our innovative team of opticians developed our own proprietary line of custom prescription goggle inserts to fit virtually any snow goggle or MX goggle on the market. Our SportRx prescription goggle inserts are made out of impact-resistant polycarbonate, and they hold your prescription lenses securely inside your favorite snow goggle or MX goggle. They are custom-fitted to every goggle to ensure the perfect fit, comfort, and safety. Visit our blog for a video demo and more information about prescription goggles!

OTG means “over-the-glasses” and it’s a term used to describe goggles that are meant to fit over your eyeglasses. It’s a design that was developed before prescription goggle inserts were a thing. In our opinion, though, prescription goggle inserts are hands-down a better solution than OTG goggles. Check out our blog on prescription goggles for the full scoop!