Our See Better Guarantee ensures your complete and total satisfaction with your eyewear. It works like this:
We aim for perfection on the first try! But if you’re not 100% satisfied, we’ll remake your order, exchange it, or set you up with a full refund. We kindly ask that your eyewear, accessories, and packaging are in their original condition for the return.
Nothing should come between you and stellar vision. That’s why we cover standard shipping on all domestic return orders! Unfortunately, we can’t send return labels to international addresses.
Need help with your new eyewear, or have questions about it? Reach out to our friendly and knowledgeable Sports Opticians! We’re experts at fielding questions and making recommendations. A few things we might ask about your new frames are:
Shopping for eyewear online is easy with our See Better Guarantee. No matter why your order isn’t perfect, we’ll do all we can to make it so. You can rest assured that you’ll never be stuck with anything you’re not 100% happy with. Start seeing better today while doing the things you love. Contact us to get started!
Maddie did a fantastic job at helping me order my prescription glasses. She was thorough, informative, and explained all the options very clearly, making it easier for me to order the exact pair I needed. One of the best customer service experiences I've had.